Customer Feedback Form

Do you have a compliment, suggestion for improvement or complaint?

At VPG we value your feedback and appreciate you taking the time to let us know when we do something well, or if you have a concern or suggestion. This assists us to continually improve our services.

Please note, your feedback will be sent to VPG’s management team, and you will receive a reply within 7 business days.

First Name

Last Name

Postal Address

Phone

Email

Are you comfortable with VPG contacting you to discuss your feedback? Are you comfortable with VPG contacting you to discuss your feedback? Yes No

Do you require an interpreter? Do you require an interpreter? Yes No

Which language do you require?

Please select your feedback category

Name of program

VPG Centre

VPG staff member name/position (if known)

Please provide details, including what events led to giving feedback, approximate dates and who was involved

Have you discussed this matter with the program coordinator or another person for assistance with these concerns? Have you discussed this matter with the program coordinator or another person for assistance with these concerns? Yes No

Who have you discussed this with and what was the outcome?

What outcomes would you like to see as a result of providing your feedback?

11 + 3 =

VPG is committed to protecting your privacy. We collect and handle personal information that you provide on this feedback form for the purpose of investigating and responding. VPG will only use your information in accordance with relevant privacy and other laws. For us to provide services to you effectively and efficiently, we may need to share your personal information with others, that deal with the matters identified in your feedback. If you choose to remain anonymous, Vocational Partnerships Group may be unable to deliver the full range of services you require.